Conditions and Insurance (Tanger, Tétouan)
Important : For quote requests and Bookings , please make them directly online
Car pick-up and drop-off points
1 Airports & Port Tangier - Tetuan
How to find your agent at the airport ?
Arrival : Our agent will wait for you without limit at the exit of the Terminal while your flight has not landed, He will be equipped with a SAMICAR sign
Return : Our agent is waiting for you at the P1 car park at the airport according to the return time of your reservation
How can I reserve a car?
Our reservations are 100% online. First, select your rental dates on our website to see the different vehicles available. Select the desired car, choose your options, confirm your rental
How do I know if my booking is confirmed?
When you book with us, you will first receive an email stating that we have successfully received your booking request. Once the reservation is confirmed, we will send you an e-mail to make your payment.
The time needed to confirm the reservation will depend on the car requested, we need 2 hours to confirm or reject the reservation.
If you don't receive anything, please check that you have given us the correct email address.
If you made your reservation more than 6 hours ago and you haven't received a confirmation email, it's likely that it has been blocked by the spam filter of your email account .
If you have not received an email, please contact us using the form on our webpage
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the methods of payment accepted for the rental of a vehicle?
1 - Online By credit card or debit card
Payment transactions are secured by the Center Monétique Interbancaire. your reservation must be paid from your customer area after confirmation from us
Payment deadline : the payment deadline is set at 12hours after receipt of the payment confirmation email .
After the expiry of the payment deadline your reservation will be automatically canceled
Confirmation time : Your reservation will be confirmed immediately after your payment.
2 – by Cash
2.1 - online prepayment
To confirm your request We require a prepayment of 10% to 20% of your reservation, payable online by credit & debit card. The remaining amount will be paid in cash upon receipt of the vehicle in (EUR - GBP - USD -CAD - MAD)
Payment deadline : the payment deadline is set at 12 hours after receipt of the payment e-mail,
After the expiry of the payment deadline your reservation will be automatically canceled
Reservation cancellation
Any cancellation must be made from your customer area.
the amount will be transferred to the account of the payment method used when you made your reservation within 21 days.
If your cancellation request is sent less than 48 hours before the rental start date, no refund will be due.
No refund will be due following the non-presentation of the customer on the day of picking up the vehicle,
No reimbursement will be due due to the absence of the necessary documents or of one of the conditions to be fulfilled by the driver: driver's license, identity document, age of the driver, seniority of the driver's license.
Car rental without excess & without credit card
When we rent a car, we want to feel protected and safe in the face of any eventuality. Taking out good insurance is the solution to renting a vehicle with complete peace of mind.
By renting a car with SAMICAR, you will always have the compulsory traffic insurance included in your reservation. It covers damage to third parties and vehicle passenger insurance. But for your peace of mind we also include coverage for damage to the vehicle.
Rent a car with all-risk insurance without excess
But if you are looking for total coverage so you don't have to worry about anything, SAMICAR has the ideal solution.
We offer you the PACK PREMIUM cover, available for all models and in all agencies where you can rent your vehicle without excess. In this way, you can reduce the costs to zero in the event of a claim.
PREMIUM PACK coverage
The PACK PREMIUM cover is undoubtedly the best solution for renting a car without excess and traveling with complete peace of mind. But what does this coverage include? :
No deductible: you will have no additional costs to pay in the event of an accident or claim. Your deductible is reduced to 0 euros.
Without any amount being blocked on your card: no security amount will be blocked on your card and you will be covered in the event of an incident.
Damage that may occur while renting the car is covered. You just have to enjoy your vacation.
Free assistance 24 hours a day during the rental
Minimum age required
You must be at least 23 years old to rent a vehicle from SAMICAR,
The main or additional driver must present a valid license for at least 2 years
Fuel policy
Tank to be returned to the same level as your departure